Customer relationship management process

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The first stage will be to allocate the demand to a collaborator who will be able to meet the expectation of the prospect. He will be able to deal with the demand via a public page. The client will receive an email with a link to a public page on which he will find the answer of the demand.

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To make the service more attentive to the client, he will have the possibility to express his opinion concerning the released answer. He will be able to accept the answer, you would only have to archive the file or to refuse the answer, you will have to deal with the demand again.

\n"}'>Customer relationship management process


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The first stage will be to allocate the demand to a collaborator who will be able to meet the expectation of the prospect. He will be able to deal with the demand via a public page. The client will receive an email with a link to a public page on which he will find the answer of the demand.

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To make the service more attentive to the client, he will have the possibility to express his opinion concerning the released answer. He will be able to accept the answer, you would only have to archive the file or to refuse the answer, you will have to deal with the demand again.

\n"}'>The process starts with a new request creation. You can, through this process, create a new request by a collaborator or by an external individual through a public form available from your website. 

The first step will be to assign the demand to a collaborator who will be able to meet the expectation of the prospect. This collaborator 
will notify by an email. Subsequently, the customer will receive an email with a link to a public form on which he will find the answer to his request.


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The first stage will be to allocate the demand to a collaborator who will be able to meet the expectation of the prospect. He will be able to deal with the demand via a public page. The client will receive an email with a link to a public page on which he will find the answer of the demand.

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To make the service more attentive to the client, he will have the possibility to express his opinion concerning the released answer. He will be able to accept the answer, you would only have to archive the file or to refuse the answer, you will have to deal with the demand again.

\n"}'>To make the service more attentive to the client, he will have the possibility to tell his opinion concerning the released answer. He will be able to accept the answer, you will only have to archive the file or to refuse the answer, you will have to deal with the demand again.